canon cameras identified by ubuntu 12.04 and digikam but no access to image-files

[Javier Hurtado]

hello.

i don't know what to do. i am a photographer and used to have an old xp computer, which has been replaced by an ubuntu 12.04  and a windows 7 machines. on windows xp i used the canon software with no problems. now none of the two machines will do the job. (the windows 7 machine has a problem with drivers that it doesn't want to install and i am fed up with it, because i cannot find a solution anywhere. i even have purchased drivereasy to install the missing drivers, but even these program will not do it. if someone could help me out with this i would appreciate it a lot.)

the ubuntu machine recognizes the cameras same as digikam, but as long as i want to access the image-files in the cameras, it pops up following message:

"Failed to connect to the camera. Please make sure it is connected properly and turned on. Would you like to try again?"

i have a canon eos 500D and an ixus115 HS. i have the same problems on both cameras on both computers. i have already tried it out on a third windows 7 computer. on this machine the computer recognizes each camera and installs the correct drivers automatically.

i am not a computer-geek, but i am far enough to know that windows is everything but a user-friendly system, which has made my life more difficult for the past 20 years. about ubuntu i know that it is a much better and reliable system, however only if you know the technical background...

i am new with ubuntu and fed up with windows, nevertheless most of the programs i use work just on windows. therefore i am looking forward to be able to use all the alternative linux programs, but since i don't understand most of it, i feel like stranded. i really need these applications to work as they should. i am really desperate. i hope somebody can help me out with this.

looking forward for a reply from your side
kind regards

javier

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[Anders Stedtlund]

Hi Javier,

Is it possible for you to use an external card reader instead of connecting the camera? I've taken that path because of problems you describe...

Maybe not the solution for you but...

/Anders

2013/8/23 Javier Hurtado <[hidden email]>

hello.

i don't know what to do. i am a photographer and used to have an old xp computer, which has been replaced by an ubuntu 12.04  and a windows 7 machines. on windows xp i used the canon software with no problems. now none of the two machines will do the job. (the windows 7 machine has a problem with drivers that it doesn't want to install and i am fed up with it, because i cannot find a solution anywhere. i even have purchased drivereasy to install the missing drivers, but even these program will not do it. if someone could help me out with this i would appreciate it a lot.)

the ubuntu machine recognizes the cameras same as digikam, but as long as i want to access the image-files in the cameras, it pops up following message:

"Failed to connect to the camera. Please make sure it is connected properly and turned on. Would you like to try again?"

i have a canon eos 500D and an ixus115 HS. i have the same problems on both cameras on both computers. i have already tried it out on a third windows 7 computer. on this machine the computer recognizes each camera and installs the correct drivers automatically.

i am not a computer-geek, but i am far enough to know that windows is everything but a user-friendly system, which has made my life more difficult for the past 20 years. about ubuntu i know that it is a much better and reliable system, however only if you know the technical background...

i am new with ubuntu and fed up with windows, nevertheless most of the programs i use work just on windows. therefore i am looking forward to be able to use all the alternative linux programs, but since i don't understand most of it, i feel like stranded. i really need these applications to work as they should. i am really desperate. i hope somebody can help me out with this.

looking forward for a reply from your side
kind regards

javier

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Digikam-users mailing list
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https://mail.kde.org/mailman/listinfo/digikam-users

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[Mick Sulley]

Windows 7 - no idea.

Ubuntu - I run Debian and see a similar message.  If you un-mount the camera (go to the file explorer and click the up arrow next to the camera) then try again in DigiKam it should work.  It is possible to set it up so that you don't need to do this, but I can't remember how off hand.

Mick

On 23/08/13 16:17, Javier Hurtado wrote:

hello.

i don't know what to do. i am a photographer and used to have an old xp computer, which has been replaced by an ubuntu 12.04  and a windows 7 machines. on windows xp i used the canon software with no problems. now none of the two machines will do the job. (the windows 7 machine has a problem with drivers that it doesn't want to install and i am fed up with it, because i cannot find a solution anywhere. i even have purchased drivereasy to install the missing drivers, but even these program will not do it. if someone could help me out with this i would appreciate it a lot.)

the ubuntu machine recognizes the cameras same as digikam, but as long as i want to access the image-files in the cameras, it pops up following message:

"Failed to connect to the camera. Please make sure it is connected properly and turned on. Would you like to try again?"

i have a canon eos 500D and an ixus115 HS. i have the same problems on both cameras on both computers. i have already tried it out on a third windows 7 computer. on this machine the computer recognizes each camera and installs the correct drivers automatically.

i am not a computer-geek, but i am far enough to know that windows is everything but a user-friendly system, which has made my life more difficult for the past 20 years. about ubuntu i know that it is a much better and reliable system, however only if you know the technical background...

i am new with ubuntu and fed up with windows, nevertheless most of the programs i use work just on windows. therefore i am looking forward to be able to use all the alternative linux programs, but since i don't understand most of it, i feel like stranded. i really need these applications to work as they should. i am really desperate. i hope somebody can help me out with this.

looking forward for a reply from your side
kind regards

javier

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Digikam-users mailing list
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https://mail.kde.org/mailman/listinfo/digikam-users

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[hajo]

For the 500D, you can change the camera's file transfer mode between, can't remember, PTP and something else. Check in the menu. Change it to the other value than the currently selected. And try again.

This may solve your problem even on Win7.

--
Composed on my tablet. Apologies for typos.

On 26 Aug 2013, at 00:15, "Javier Hurtado" <[hidden email]> wrote:

> hello.
>
> i don't know what to do. i am a photographer and used to have an old xp computer, which has been replaced by an ubuntu 12.04  and a windows 7 machines. on windows xp i used the canon software with no problems. now none of the two machines will do the job. (the windows 7 machine has a problem with drivers that it doesn't want to install and i am fed up with it, because i cannot find a solution anywhere. i even have purchased drivereasy to install the missing drivers, but even these program will not do it. if someone could help me out with this i would appreciate it a lot.)
>
> the ubuntu machine recognizes the cameras same as digikam, but as long as i want to access the image-files in the cameras, it pops up following message:
>
> "Failed to connect to the camera. Please make sure it is connected properly and turned on. Would you like to try again?"
>
> i have a canon eos 500D and an ixus115 HS. i have the same problems on both cameras on both computers. i have already tried it out on a third windows 7 computer. on this machine the computer recognizes each camera and installs the correct drivers automatically.
>
> i am not a computer-geek, but i am far enough to know that windows is everything but a user-friendly system, which has made my life more difficult for the past 20 years. about ubuntu i know that it is a much better and reliable system, however only if you know the technical background...
>
> i am new with ubuntu and fed up with windows, nevertheless most of the programs i use work just on windows. therefore i am looking forward to be able to use all the alternative linux programs, but since i don't understand most of it, i feel like stranded. i really need these applications to work as they should. i am really desperate. i hope somebody can help me out with this.
>
> looking forward for a reply from your side
> kind regards
>
> javier
>
> <inline.txt>

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