[digikam] [Bug 345245] New: Digikam hangs on startup

[tom plank]

https://bugs.kde.org/show_bug.cgi?id=345245

            Bug ID: 345245
           Summary: Digikam hangs on startup
           Product: digikam
           Version: 4.5.0
          Platform: MS Windows
                OS: MS Windows
            Status: UNCONFIRMED
          Severity: grave
          Priority: NOR
         Component: general
          Assignee: [hidden email]
          Reporter: [hidden email]

I start digikam 4.5 on Windows 7. I get the previews but no action when click
any button. After some time it reacts with the windowstitle "keine Rückmeldung"
("no Responding").

Reproducible: Always

Steps to Reproduce:
1. Start digikam

Actual Results:  
"keine Rückmeldung" ("no responding")


I deleted digikam4.db and thumbnails-digikam.db. digikam came up and asked for
the place to search for the pictures. After some time it opens with the
structure of the "picture"-directory.., and hangs again, "no responding".

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[Gilles Caulier-4]

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Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
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         Resolution|---                         |WAITINGFORINFO
                 CC|                            |[hidden email]
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #1 from Gilles Caulier <[hidden email]> ---
What do you seen in debugview.exe ad digiKam runtime trace ?

See this page for more info to hack under windows

https://www.digikam.org/contrib

Gilles Caulier

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[Gilles Caulier-4]

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--- Comment #2 from Gilles Caulier <[hidden email]> ---
New digiKam 4.11.0 is available with official PKG installer for OSX.

https://www.digikam.org/node/740

Can you reproduce the problem with this release ?

Gilles Caulier

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[Gilles Caulier-4]

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--- Comment #3 from Gilles Caulier <[hidden email]> ---
digiKam 4.11.0 Windows installer is available for download :

http://download.kde.org/stable/digikam/digiKam-installer-4.11.0-win32.exe.mirrorlist

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[Gilles Caulier-4]

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--- Comment #4 from Gilles Caulier <[hidden email]> ---
digiKam 4.12.0 is out :

https://www.digikam.org/node/741

We need a fresh feedback using this release please...
Thanks in advance.

Gilles Caulier

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[bugzilla_noreply]

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           What    |Removed                     |Added
----------------------------------------------------------------------------
   Version Fixed In|                            |5.0.0
         Resolution|WAITINGFORINFO              |FIXED

--- Comment #5 from [hidden email] ---
With next digiKam 5.0.0, we will provide a fully cross-compiled version Windows
under Linux where a lots of problems have been fixed.

https://www.flickr.com/photos/digikam/27033685570/in/dateposted-public/

The Windows installer is available here to test :

https://drive.google.com/open?id=0B7yq-xFihT0_SzhxVzF1RDhPbFE

Gilles Caulier

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Ingo Dettmar <[hidden email]> changed:

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--- Comment #6 from Ingo Dettmar <[hidden email]> ---
I have the same issue in 5.0.0. and 5.1.0 on Windows 10. After a while of
normal use, Digikam will not start anymore. After removal and reinstallation it
will work again.

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--- Comment #7 from [hidden email] ---
And what do you seen with debugview program as trace while startup when problem
appears ?

When you said after a moment of normal use, how many items do you add in
collections ? Which kind of image types ? Any video files ?

Giles Caulier

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--- Comment #8 from Ingo Dettmar <[hidden email]> ---
Created attachment 100583
  --> https://bugs.kde.org/attachment.cgi?id=100583&action=edit
Debug View Log

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--- Comment #9 from [hidden email] ---
onecore\ds\security\umstartup\usermgr\cli\usermgrcli.cxx(165)\usermgrcli.dll!00007FF9972E11F6:
(caller: 00007FF98AC63CE3) ReturnHr(3112) tid(44ac) 80070005 Access is denied.  
00000030    6.38192558    [3744]
onecoreuap\base\appmodel\execmodel\modern\lifetimemanager\appxexecutionutil.cpp(41)\modernexecserver.dll!00007FF98AC63DC4:
(caller: 00007FF98AC3C635) ReturnHr(3251) tid(44ac) 80070005 Access is denied.

==> sound like Anti-Virus stuff...

Gilles Caulier

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--- Comment #10 from Ingo Dettmar <[hidden email]> ---
I have around 30,000 items on a SMB share, mostly JPEGs and a few AVI and MP4
videos.
Thanks for the hint with the anti-virus, I will check that out.

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--- Comment #11 from [hidden email] ---
The video files can be also the problem, especially with Exiv2 shared lib, but
i don't see any trace of Exiv2 dysfunction with a video file.

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--- Comment #12 from Ingo Dettmar <[hidden email]> ---
I have now shut down the AV and started Digikam as administrator to avoid and
issues with access rights, but it's still the same: the process just hangs
there in the task manager, no GUI displayed.

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--- Comment #13 from Ingo Dettmar <[hidden email]> ---
Created attachment 100585
  --> https://bugs.kde.org/attachment.cgi?id=100585&action=edit
Digikam.exe in Task Manager

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--- Comment #14 from [hidden email] ---
Very strange. There is no digiKam error in fact. It just locked by something. I
suspect seriously an external application which do the job...

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--- Comment #15 from [hidden email] ---
Hum google help a little :

Look the trace on this file : https://bugs.kde.org/show_bug.cgi?id=364035

It's very similar...

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--- Comment #16 from Ingo Dettmar <[hidden email]> ---
I don't think this is very similar: in my case the application just hangs, it
does not crash or produce any error messages. Also the debug log doesn't show
any errors.
I have googled and came up empty-handed, really. That's why I chose to reply to
this post.

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