[digikam] [Bug 340139] New: Digikam hangs after selectin folder with pictures

[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

            Bug ID: 340139
           Summary: Digikam hangs after selectin folder with pictures
           Product: digikam
           Version: 4.2.0
          Platform: MS Windows
                OS: MS Windows
            Status: UNCONFIRMED
          Severity: normal
          Priority: NOR
         Component: general
          Assignee: [hidden email]
          Reporter: [hidden email]

Hi all,

after startup of Digikam, when selecting folder which contains pictures it just
hangs and stay in that condition. No mather if folder contains .jpg or RAW
formats.

Does anyone have same situation? Any sugestion?

Br,
Miroslav

Reproducible: Always

Steps to Reproduce:
1. Run digikam
2. point to folder with pictures
3.

Actual Results:  
hangs

Expected Results:  
-

In the beggining it was working OK, but after some tasks in queue manager
(renaming of some files) it start to happen described behavour.

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[hidden email]
         Resolution|---                         |BACKTRACE

--- Comment #1 from Gilles Caulier <[hidden email]> ---
We need a debug trace of operations processus done in background. Look how to
get this trace to this page :

https://www.digikam.org/contrib

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #2 from Miroslav <[hidden email]> ---
Hi,

please find in attachment.

Br,
Miroslav

On Mon, Oct 20, 2014 at 6:17 AM, Gilles Caulier <[hidden email]>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=340139
>
> Gilles Caulier <[hidden email]> changed:
>
>            What    |Removed                     |Added
>
> ----------------------------------------------------------------------------
>              Status|UNCONFIRMED                 |RESOLVED
>                  CC|                            |[hidden email]
>          Resolution|---                         |BACKTRACE
>
> --- Comment #1 from Gilles Caulier <[hidden email]> ---
> We need a debug trace of operations processus done in background. Look how
> to
> get this trace to this page :
>
> https://www.digikam.org/contrib
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #3 from Gilles Caulier <[hidden email]> ---
00000021    6.15802336    [1752] digikam(1752)/phonon (KDE plugin): Can not
create backend object from factory for  "VLC" ,  "phonon_vlc" :    
00000022    6.15802336    [1752]  "Could not find plugin 'VLC' for application
'digikam'"

It miss Phonon VLC component to get video thumbnails

Gilles Caulier

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #4 from Miroslav <[hidden email]> ---
Hi Gilles,
Thanks on your update. Do you have in mind posible workaround or maybe
solution?

Br, Miroslav

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #5 from Miroslav <[hidden email]> ---
Hi,
I have short update. Even I don't open DigiKAM application but only go to
system configuration (from start button, all programs, digikam), and under
system configuration click to multimedia (under hardware section) then system
setings just frozes. I tried with diferent versions of Digikam. Always same
situation.

Br,
Miroslav

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #6 from Miroslav <[hidden email]> ---
Hi all,
this weekend I upgraded to 4.5.0 version and problem still persists. I guess it
is to implementation on my laptom. Do you have suggestion how to check which
path application is looking for phonon backend? Also how to change that path?

Br,
Miroslav

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|4.2.0                       |4.5.0

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[hidden email]

--- Comment #7 from Gilles Caulier <[hidden email]> ---
*** Bug 341268 has been marked as a duplicate of this bug. ***

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[Pascal]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #8 from Pascal <[hidden email]> ---
Hi all,
Why this bug has a "RESOLVED BACKTRACE" status? It is not solved. Isn't it?
Regards

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #9 from Gilles Caulier <[hidden email]> ---
We need more info in fact...

Gilles Caulier

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #10 from Miroslav <[hidden email]> ---
Hi all,

please send me what is needed. I'll send you.

Br,
Miroslav

On Tue, Dec 2, 2014 at 11:04 PM, Gilles Caulier <[hidden email]>
wrote:

> https://bugs.kde.org/show_bug.cgi?id=340139
>
> --- Comment #9 from Gilles Caulier <[hidden email]> ---
> We need more info in fact...
>
> Gilles Caulier
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[Pascal]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #11 from Pascal <[hidden email]> ---
Hi all,

I think the problem is related to JPG pictures. I created four directories :
1) one containing CR2 (raw) and JPG files (containing tags or no tag)
2) one containing only CR2 files
3) one containing only JPG files (containing tags or no tag)
4) one containing only JPG files without tags

Digikam does not freeze with the directory containing only raw files. The
program freeze with all directories containing JPG even if pictures contain
tags or not.

Miroslav, do you notice the same problem? What is your camera?
My pictures are taken using a Canon EOS 5D camera.

Best regards

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #12 from Miroslav <[hidden email]> ---
Hi,

I checked. Actually to me it hangs also on RAW and JPEG format (NEF). I use
Nikon D7000 (RAW), Nikon Coolpix S5100 and smartphones for JPG.
I added collection on folder containing only RAW files. Nothing else, and
it hangs when I selected that collection.
Same is with folder with JPG.
What is very strange, in the beginning, it worked (with some older
version). I was doing some tagging of JPGs through batch manger and
soddenly it stoped to work. After that whatever I do, (deinstall, install
from scrach, remove collection and database, add them again ...) just same
situation, always hangs.
More interesting, I removed collection and database, and then go to:
start menu ->All Programs->Digikam 4.5.0->System Setings
and then under hardware click on Multimedia where I should be able to
configure Phonon, and then system setings hangs. I guess it is related to
same issue.

Br,
Miroslav

On Thu, Jan 1, 2015 at 6:39 PM, Pascal <[hidden email]> wrote:

> https://bugs.kde.org/show_bug.cgi?id=340139
>
> --- Comment #11 from Pascal <[hidden email]> ---
> Hi all,
>
> I think the problem is related to JPG pictures. I created four directories
> :
> 1) one containing CR2 (raw) and JPG files (containing tags or no tag)
> 2) one containing only CR2 files
> 3) one containing only JPG files (containing tags or no tag)
> 4) one containing only JPG files without tags
>
> Digikam does not freeze with the directory containing only raw files. The
> program freeze with all directories containing JPG even if pictures contain
> tags or not.
>
> Miroslav, do you notice the same problem? What is your camera?
> My pictures are taken using a Canon EOS 5D camera.
>
> Best regards
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[Pascal]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #13 from Pascal <[hidden email]> ---
Hi,

Approximately the same for me. All was working with digiKam 4.5.0 in french
configuration. The problem occurred after manually tagging and geolocating 8
JPG pictures. I used hierarchical tags like "continent/country/area/city".

After checking, I can view pictures in RAW folders but each time I want to see
properties, tags, geolocation information and so on, it hangs.

Concerning phonon, I have the same problem when using KDE Release System
Settings in Windows 8.1. When I click on "Multimedia" in "Hardware" section,
the systemsettings.EXE program hangs and then crashes after 1 minute.

Best regards

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[Pascal]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #14 from Pascal <[hidden email]> ---
Hi,

I tried the 4.6.0, 4.7.0 and 4.8.0 versions. The problem had not been solved.

I think this is related to the KDE cache and configuration. Following you will
find a workaround that solved my problem.

Delete the following files and directories and restart digiKam:
C:\Users\<USER>\AppData\Roaming\.kde\cache*
C:\Users\<USER>\AppData\Roaming\.kde\share\config\digikam*
C:\Users\<USER>\AppData\Roaming\.kde\share\apps\digikam

I hope it will work your you.

Best regards

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[Miroslav]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #15 from Miroslav <[hidden email]> ---
Hi,

it looks that it helped to me also! Many thanks on your support!

Br, Miroslav

On Sat, Mar 28, 2015 at 12:27 PM, Pascal <[hidden email]> wrote:

> https://bugs.kde.org/show_bug.cgi?id=340139
>
> --- Comment #14 from Pascal <[hidden email]> ---
> Hi,
>
> I tried the 4.6.0, 4.7.0 and 4.8.0 versions. The problem had not been
> solved.
>
> I think this is related to the KDE cache and configuration. Following you
> will
> find a workaround that solved my problem.
>
> Delete the following files and directories and restart digiKam:
> C:\Users\<USER>\AppData\Roaming\.kde\cache*
> C:\Users\<USER>\AppData\Roaming\.kde\share\config\digikam*
> C:\Users\<USER>\AppData\Roaming\.kde\share\apps\digikam
>
> I hope it will work your you.
>
> Best regards
>
> --
> You are receiving this mail because:
> You reported the bug.
>

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[Gilles Caulier-4]

https://bugs.kde.org/show_bug.cgi?id=340139

Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
   Version Fixed In|                            |4.9.0
         Resolution|BACKTRACE                   |FIXED

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[Gilles Caulier-4]

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Gilles Caulier <[hidden email]> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Digikam hangs after         |digiKam hangs after
                   |selectin folder with        |selecting folder with
                   |pictures                    |pictures

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[Pascal]

https://bugs.kde.org/show_bug.cgi?id=340139

--- Comment #16 from Pascal <[hidden email]> ---
Hi,

The problem appears repeatedly even with version 4.9.0. The solution I have
outlined is only a workaround. It fixes the problem temporarily and after
several launches of digikam, the problem appears again and again. Digikam is
not usable.

Miroslav, do you have the same problem?

Best regards

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