[digiKam-users] Trouble when reinstalling Digikam

[dany111]

I had Digikam 5.9 on Windows 10. My album folder were C:\Album.
Then I made a fresh installation of Windows 10 and I installed Digikam 6.1. When I ran it for the first time I selected the old folder (which I moved to D:\Album) and all tags and subfolders are correctly shown. Even small previews are shown. But if I try to open any image, Digikam says that the location is not available.
What should I do?

[Gilles Caulier-4]

Please install DebugView tool from Microsoft, and run it before to try to reproduce the problem with digiKam.

https://www.digikam.org/contribute/

DebugView will show all DK debug statements. Report the trace here for investigations.

Best

Gilles Caulier

Le lun. 17 juin 2019 à 09:51, <[hidden email]> a écrit :

I had Digikam 5.9 on Windows 10. My album folder were C:\Album.
Then I made a fresh installation of Windows 10 and I installed Digikam 6.1. When I ran it for the first time I selected the old folder (which I moved to D:\Album) and all tags and subfolders are correctly shown. Even small previews are shown. But if I try to open any image, Digikam says that the location is not available.
What should I do?

[dany111]

Thanks for answer.
I attached the log file.

[Gilles Caulier-4]

Hi,

I do not see anything wrong in this log, and in fact i just seen at end a very short scan collection with nothing about the database (as corruption or error query)

Can you do the same trace capture while the maintenance tool is started to rescan all collection and regerate thumbnails ?

Best

Gilles Caulier

Le lun. 17 juin 2019 à 20:56, <[hidden email]> a écrit :

Thanks for answer.
I attached the log file.

[dany111]

In the LOG I sent the last time,
this
00000410 41.96343613 [9984] digikam.dimg: ""  : Unknown image format !!!
00000411 41.96353531 [9984] digikam.general: Cannot load image for ""
00000412 42.01327515 [9984] digikam.general: d->image is NULL
00000413 42.02145767 [9984] digikam.general: d->image is NULL
00000414 42.02193451 [9984] digikam.general: d->image is NULL
appeared when I right-click on a image and click "Open".

I launched the maintenance tool and saved the Microsoft Debugview Log. I attached the new log file.

Thanks for help!

[Maik Qualmann]

> digikam.database: Creating new Location  "/GALLERIA_FOTO"  uuid  "volumeid:
> ?uuid=d4ebcfcf"
> digikam.database: location for  ""  is available  false

This is the problem. the collection is not available. I suspect the UUID has
changed from the drive. Go into the digiKam settings under collections and use
the refresh function (icon next to the trash in the line of the path of the
collection).

Maik

Am Dienstag, 18. Juni 2019, 15:49:56 CEST schrieb [hidden email]:
> In the LOG I sent the last time,
> this
> 00000410 41.96343613 [9984] digikam.dimg: ""  : Unknown image
format !!!
> 00000411 41.96353531 [9984] digikam.general: Cannot load image for
""
> 00000412 42.01327515 [9984] digikam.general: d->image is NULL
> 00000413 42.02145767 [9984] digikam.general: d->image is NULL
> 00000414 42.02193451 [9984] digikam.general: d->image is NULL
> appeared when I right-click on a image and click "Open".
>
> I launched the maintenance tool and saved the Microsoft Debugview Log. I
> attached the new log file.
>
> Thanks for help!

[dany111]

Thanks for answer. I clicked on refresh, then I selected the same folder but the collection still appears to be unavailable.

----- Messaggio originale -----
Da: "Maik Qualmann" <[hidden email]>
A: "digikam-users" <[hidden email]>
Cc: [hidden email]
Inviato: Martedì, 18 giugno 2019 18:36:04
Oggetto: Re: [digiKam-users] Trouble when reinstalling Digikam

> digikam.database: Creating new Location  "/GALLERIA_FOTO"  uuid  "volumeid:
> ?uuid=d4ebcfcf"
> digikam.database: location for  ""  is available  false

This is the problem. the collection is not available. I suspect the UUID has
changed from the drive. Go into the digiKam settings under collections and use
the refresh function (icon next to the trash in the line of the path of the
collection).

Maik

Am Dienstag, 18. Juni 2019, 15:49:56 CEST schrieb [hidden email]:
> In the LOG I sent the last time,
> this
> 00000410 41.96343613 [9984] digikam.dimg: ""  : Unknown image
format !!!
> 00000411 41.96353531 [9984] digikam.general: Cannot load image for
""
> 00000412 42.01327515 [9984] digikam.general: d->image is NULL
> 00000413 42.02145767 [9984] digikam.general: d->image is NULL
> 00000414 42.02193451 [9984] digikam.general: d->image is NULL
> appeared when I right-click on a image and click "Open".
>
> I launched the maintenance tool and saved the Microsoft Debugview Log. I
> attached the new log file.
>
> Thanks for help!

[dany111]

I've just tried to delete the collection (which was under Removable Device) and I added it again but to local collection and it works!!!

Thanks all for help!

----- Messaggio originale -----
Da: "Maik Qualmann" <[hidden email]>
A: "digikam-users" <[hidden email]>
Cc: [hidden email]
Inviato: Martedì, 18 giugno 2019 18:36:04
Oggetto: Re: [digiKam-users] Trouble when reinstalling Digikam

> digikam.database: Creating new Location  "/GALLERIA_FOTO"  uuid  "volumeid:
> ?uuid=d4ebcfcf"
> digikam.database: location for  ""  is available  false

This is the problem. the collection is not available. I suspect the UUID has
changed from the drive. Go into the digiKam settings under collections and use
the refresh function (icon next to the trash in the line of the path of the
collection).

Maik

Am Dienstag, 18. Juni 2019, 15:49:56 CEST schrieb [hidden email]:
> In the LOG I sent the last time,
> this
> 00000410 41.96343613 [9984] digikam.dimg: ""  : Unknown image
format !!!
> 00000411 41.96353531 [9984] digikam.general: Cannot load image for
""
> 00000412 42.01327515 [9984] digikam.general: d->image is NULL
> 00000413 42.02145767 [9984] digikam.general: d->image is NULL
> 00000414 42.02193451 [9984] digikam.general: d->image is NULL
> appeared when I right-click on a image and click "Open".
>
> I launched the maintenance tool and saved the Microsoft Debugview Log. I
> attached the new log file.
>
> Thanks for help!