[digiKam-users] QUESTION: How do I import images from my Canon to my computer system using Digikam?

[James Orr-3]

In all the time I have used DigiKam, I have been unable to use the import images capability. This has been so for me for many years. Right now I am using DigiKam Version 7.0.0-beta2 and I want to import my images from a Canon EOS 6D Mark II.

What I want to do is to connect my Win 10 Pro system to my camera using the USB cord that came with the camera. When I make the connection and turn the camera on, the Canon EOS Utility starts immediately. Also, in the list of devices for ThisPC, I see the camera listed as a device. I can select, copy and move files using Explorer. This is what I have been doing. It isn't what I wanted to do.

DigiKam lists my camera as one that is supported. However nothing in DigiKam recognizes that the camera in associated with my computer system. The device I see in Explorer is invisible. I've tried pointing to various USB ports to no avail. If I use EOS Utility, I can see all the images, and I can control the camera as well.

What do I need to do more, better, different?

[Gilles Caulier-4]

Hi,

This is a generic problem under Windows with PTP camera as Canon.

digiKam handle PTP devices using libgphoto2 which do not exists
officially under Windows. I tried to compile the library without
success.

Windows as a PTP driver that extra device layer from KDE do not
recognize yet : KF5::Solid. KDE Windows support is not enough advanced
as under Linux.

So we need extra native windows codes to communicate with the Windows
PTP driver.

Voilà for the technical details.

Solutions. Open your canon camera from Windows explorer and copy and
paste items to a temporary digiKam folder. It's not perfect, but at
least it will work to select right items.

Best

Gilles Caulier

Le mer. 13 mai 2020 à 01:25, James Orr <[hidden email]> a écrit :

>
> In all the time I have used DigiKam, I have been unable to use the import images capability. This has been so for me for many years. Right now I am using DigiKam Version 7.0.0-beta2 and I want to import my images from a Canon EOS 6D Mark II.
>
> What I want to do is to connect my Win 10 Pro system to my camera using the USB cord that came with the camera. When I make the connection and turn the camera on, the Canon EOS Utility starts immediately. Also, in the list of devices for ThisPC, I see the camera listed as a device. I can select, copy and move files using Explorer. This is what I have been doing. It isn't what I wanted to do.
>
> DigiKam lists my camera as one that is supported. However nothing in DigiKam recognizes that the camera in associated with my computer system. The device I see in Explorer is invisible. I've tried pointing to various USB ports to no avail. If I use EOS Utility, I can see all the images, and I can control the camera as well.
>
> What do I need to do more, better, different?
> --
> James M. Orr
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