[digiKam-users] Problem connecting camera to digikam

[Nicole Graffam]

Hello,

I'm a new Linux user and I just downloaded digikam. I'm trying to connect my camera, a Canon EOS Rebel T5, and it either doesn't detect the camera, or if I try connecting it manually, it shows up as a Canon EOS 1200D, and that in turn does not connect to the program. The message I'm getting is "Failed to connect to the camera. please make sure it is connected properly and try again." It's...definitely connected properly. My USB outlets work fine. I looked up the list of compatible cameras and mine is on it. Could this be a bug? How do I fix it?



Any help would be greatly appreciated.



Thanks in advance,



Nicole Graffam


[Gilles Caulier-4]

Hi Nicole,

This kind of problem can be located in your system library.

Canon camera driver is included in Gphoto2 and use libusb in background to communicate. I suspect an older Gphoto2 problem back... This can be probably a problem from your Linux box. Which Linux system do you use ?

The alternative is to use a memory card reader directly and to not use your camera connected to your computer. This way do not use a specific driver and work better than Gphoto2 way. For ex, with a memory card reader, thumbnails are always generated. Which Gphoto2, this depend of driver support.

Best

Gilles Caulier

2018-03-06 23:47 GMT+01:00 Nicole Graffam <[hidden email]>:

Hello,

I'm a new Linux user and I just downloaded digikam. I'm trying to connect my camera, a Canon EOS Rebel T5, and it either doesn't detect the camera, or if I try connecting it manually, it shows up as a Canon EOS 1200D, and that in turn does not connect to the program. The message I'm getting is "Failed to connect to the camera. please make sure it is connected properly and try again." It's...definitely connected properly. My USB outlets work fine. I looked up the list of compatible cameras and mine is on it. Could this be a bug? How do I fix it?



Any help would be greatly appreciated.



Thanks in advance,



Nicole Graffam